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ABOUT US
The name Kartier comes from an African American origin and means "Gift From God". Kartier was started March 22, 2022.The Kartier line is to encourages believers to use their gifts to serve others and build up the community of faith. It reminds us that no gift is more important than another, and that every person has a role to play in God's plan. By using our gifts for God's purposes, we can bring glory to Him and make a positive impact on the world around us.
RETURN POLICY
Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return policy carefully before making a purchase.
Defective, Damaged, or Misprinted Items
If your item arrives damaged, defective, or misprinted, we will gladly offer a replacement or refund. To request a return for such issues:
- Contact us within 30 days of receiving the item with your order number and photos showing the damage or defect.
- We will review your claim and, if approved, arrange for a replacement or refund at no extra cost to you.
Incorrect Orders
If you received the wrong product due to an error on our end, we will cover the costs of reshipping the correct item. Please reach out to us within 30 days of receiving the incorrect order with details and photos of the product.
Exchanges for Size or Buyer’s Remorse
We do not offer returns or refunds for items ordered in the wrong size or for buyer’s remorse. To avoid this, we recommend carefully reviewing the size charts provided for each product before placing your order.
However, if you’d like to exchange an item for a different size:
- Contact us within 14 days of receiving the item.
- You will be responsible for the cost of return shipping and the cost of reshipping the new item.
Return Shipping
For any approved returns (defective, damaged, or incorrect items), we will cover the cost of return shipping. For exchanges or non-defective returns, you will be responsible for return shipping cost
Unclaimed Packages
If a package is returned to us due to an incorrect shipping address or unclaimed delivery, you may request to have it reshipped. You will be responsible for the additional shipping fees.
Contact Us
For any return or exchange inquiries, please contact our customer service team at kartierapparel@gmail.com. Please include your order number and any relevant details to expedite the process.
Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return policy carefully before making a purchase.
Defective, Damaged, or Misprinted Items
If your item arrives damaged, defective, or misprinted, we will gladly offer a replacement or refund. To request a return for such issues:
- Contact us within 30 days of receiving the item with your order number and photos showing the damage or defect.
- We will review your claim and, if approved, arrange for a replacement or refund at no extra cost to you.
Incorrect Orders
If you received the wrong product due to an error on our end, we will cover the costs of reshipping the correct item. Please reach out to us within 30 days of receiving the incorrect order with details and photos of the product.
Exchanges for Size or Buyer’s Remorse
We do not offer returns or refunds for items ordered in the wrong size or for buyer’s remorse. To avoid this, we recommend carefully reviewing the size charts provided for each product before placing your order.
However, if you’d like to exchange an item for a different size:
- Contact us within 14 days of receiving the item.
- You will be responsible for the cost of return shipping and the cost of reshipping the new item.
Return Shipping
For any approved returns (defective, damaged, or incorrect items), we will cover the cost of return shipping. For exchanges or non-defective returns, you will be responsible for return shipping cost
Unclaimed Packages
If a package is returned to us due to an incorrect shipping address or unclaimed delivery, you may request to have it reshipped. You will be responsible for the additional shipping fees.
Contact Us
For any return or exchange inquiries, please contact our customer service team at kartierapparel@gmail.com. Please include your order number and any relevant details to expedite the process.
FITTING
All items fit true to size. For an oversized look, we recommend choosing one size up.